At Nader's Auto Supply, we strive to provide high-quality automotive parts and excellent customer service. Please review our return policy carefully before making a purchase.
Returns Eligibility
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Returns are accepted within 30 days of delivery
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All original contents must be included
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Items that have been modified or damaged by consumer are not eligible for return
Non-Returnable Items
The following items are not eligible for return:
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Special order parts
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Opened or used gaskets, seals, or fluids
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Clearance or final sale items
Return Authorization (RMA Required)
All returns require a Return Merchandise Authorization (RMA) before being sent back.
To request an RMA:
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Contact us at info@nadersautosupply.com
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Provide your order number and reason for return
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Include photos if the item is damaged or incorrect
Returns sent without prior approval may be refused.
Return Shipping
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Customers are responsible for return shipping costs unless the return is due to our error
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We recommend using a trackable shipping service, as we are not responsible for lost returns.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item:
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Contact us within 48 hours of delivery
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Provide photos of the item and packaging
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We will arrange a replacement or refund at no additional cost
Refunds
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Once your return is received and inspected, we will notify you of the approval status.
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Approved refunds will be issued to your original payment method within 5–10 business days.
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Processing times may vary depending on your bank or credit card provider.
Order Cancellations
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Orders may be canceled before they are processed or shipped.
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Once an order has been submitted to our suppliers, it may no longer be eligible for cancellation.
Fitment & Compatibility
Customers are responsible for verifying product compatibility before purchasing. If you are unsure, please contact us and we will assist you.
Contact Us
If you have any questions about returns or refunds, please contact us:
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Email: info@nadersautosupply.com